[cs_content _p=’216′][cs_element_section _id=”1″ ][cs_element_row _id=”2″ ][cs_element_column _id=”3″ ][x_custom_headline level=”h1″ looks_like=”h2″ accent=”false” style=”color: #fff;”]How to Claim – Funeral Cover[/x_custom_headline][/cs_element_column][/cs_element_row][/cs_element_section][cs_element_section _id=”5″ ][cs_element_row _id=”6″ ][cs_element_column _id=”7″ ][x_feature_list ][x_feature_box title=”The following information is required to submit a claim:” title_color=”rgb(0, 96, 165)” graphic=”numbers” graphic_size=”40px” graphic_shape=”square” graphic_color=”#ffffff” graphic_bg_color=”rgb(0, 96, 165)” align_h=”left” align_v=”top” side_graphic_spacing=”20px” max_width=”none” child=”true” connector_width=”0px” connector_style=”dashed” connector_color=”transparent” ][icon_list][icon_list_item type=”check”]Guardrisk claim form        [x_icon type=”l-file-pdf” style=”font-size: 20px;”][/icon_list_item] [icon_list_item type=”check”]Original certified copy of the identity document of the main member.[/icon_list_item] [icon_list_item type=”check”]Original certified copy of the identity document of the deceased.[/icon_list_item] [icon_list_item type=”check”]Original certified copy of the death certificate (DHA-5).[/icon_list_item] [icon_list_item type=”check”]If a smart card ID has been issued, we cannot accept the green barcoded ID and copies of the front and the back of the smart card ID are required.[/icon_list_item] [icon_list_item type=”check”]Original copy of the notice of death DHA-1663 Part A (Pages 1-3) and Part B form (obtain from the undertaker or hospital).[/icon_list_item] [icon_list_item type=”check”]Proof of banking details (bank statement, payslip or confirmation letter from the bank).[/icon_list_item][/icon_list][/x_feature_box][x_feature_box title=”For difference in surname between main member and deceased OR death claim for parent/parent in-law” title_color=”rgb(0, 96, 165)” graphic=”numbers” graphic_size=”40px” graphic_shape=”square” graphic_color=”#ffffff” graphic_bg_color=”rgb(0, 96, 165)” align_h=”left” align_v=”top” side_graphic_spacing=”20px” max_width=”none” child=”true” connector_width=”0px” connector_style=”dashed” connector_color=”transparent” ][icon_list][icon_list_item type=”check”]An original certified copy of main member or deceased’s marriage certificate if it reflects both surnames of the main member and deceased.[/icon_list_item] OR [icon_list_item type=”check”]One sworn third party affidavit to confirm the relation between the main member and deceased providing the reason for the difference in surname, reflecting both parties’ names and ID numbers as well as the relation of the third party to the family. (An example of a third party is a family friend, neighbour, colleague, priest, doctor, community leader).[/icon_list_item][/icon_list][/x_feature_box][x_feature_box title=”Who should submit the claim if the main member of the policy has passed away?” title_color=”rgb(0, 96, 165)” graphic=”numbers” graphic_size=”40px” graphic_shape=”square” graphic_color=”#ffffff” graphic_bg_color=”rgb(0, 96, 165)” align_h=”left” align_v=”top” side_graphic_spacing=”20px” max_width=”none” child=”true” connector_width=”0px” connector_style=”dashed” connector_color=”transparent” ]The beneficiary that is listed on the policy or the person responsible for the payment of the funeral should submit the claim. [/x_feature_box][x_feature_box title=”Unison Funeral Assist” title_color=”rgb(0, 96, 165)” graphic=”numbers” graphic_size=”40px” graphic_shape=”square” graphic_color=”#ffffff” graphic_bg_color=”rgb(0, 96, 165)” align_h=”left” align_v=”top” side_graphic_spacing=”20px” max_width=”none” child=”true” connector_width=”0px” connector_style=”dashed” connector_color=”transparent” ][icon_list] [icon_list_item type=”check”]Once ALL the required documentation has been received and validated, the cash benefit will be paid into the member / beneficiary’s bank account within 48 hours.[/icon_list_item] [icon_list_item type=”check”]The additional value added benefits will be paid immediately to the main member or the nominated beneficiary once all the required documentation has been submitted.[/icon_list_item] [icon_list_item type=”check”]Message the Unison 24-hour assistance help line on 021 518 1120 for support by a professional team to assist you and/or the bereaved family through a difficult time, coping with the death of a family member or a traumatic event.[/icon_list_item] [/icon_list][/x_feature_box][/x_feature_list][/cs_element_column][cs_element_column _id=”13″ ] [/cs_element_column][/cs_element_row][cs_element_row _id=”14″ ][cs_element_column _id=”15″ ][cs_element_text _id=”16″ ][cs_content_seo]Submit a claim by sending an e-mail to
funeralclaims@urma.co.za or contact 0800 004 550\n\n[/cs_content_seo][/cs_element_column][/cs_element_row][/cs_element_section][/cs_content]